14. Recognizing success and rewards. When your team achieves a goal, no matter how big or small, make sure it is recognized.If you skip the reward goals are achieved, eventually the team will stop pushing to reach goals. 15. Create a great culture. The culture is the personality of your organization.Front Office Rocks is a 24/7 training hub that offers video lessons, training materials, and coaching for dental professionals to create a customer-first culture and provide the best patient experience. Founded by Laura … Please confirm you want to block this member. You will no longer be able to: See blocked member's posts Mention this member in posts Office Manager Checklist This is a sample checklist that you can use for your practice. We recommend that you use this as a starting point and update/edit or make your own for your practice.Front Office Rocks, San Diego, CA. 12,174 likes · 77 talking about this · 18 were here. Front Office Rocks offers Dentists and Dental Teams a training...Front Office Rocks offers premium dental front office training resources to dentists and their dental teams improving day-to-day operations and customer serv...Job Description Office Manager. This document provides a comprehensive job description for a dental office manager, outlining the key responsibilities, qualifications, and essential skills required for effectively managing the….Dental Hygienist Skill Building (3H:44M) (4CE) Welcome to our comprehensive course on customer service-focused training for dental hygienists! As dental hygienists, your role extends far beyond “just cleaning teeth.”. You have the power to make a lasting impact on the minds of patients through exceptional patient care, …Front Office Rocks is the leading authority on virtual dental front office training. Through online video courses, live seminars, community and coaching we train dental professionals to become better at what they do. Follow us on Facebook. Subscribe on YouTube. Follow us on Instagram.Laura Nelson, BS, MS, FAADOM, is an award-winning international speaker and the founder of Front Office Rocks, a virtual training platform for dental teams that is the leader in dental front office solutions and training. An accomplished recruiting and management coach and renowned keynote speaker, …Front Office Rocks is the leading authority on virtual dental front office training. Through online video courses, live seminars, community and coaching we train dental professionals to become better at what they do.We’re so excited to announce that a monthly membership of Front Office Rocks now includes a new section of our library that focuses exclusively on growing yo...Loading member’s updates. Please wait. ... ...Front Office Rocks Search for: Front Office Rocks Document Library; Calendar; Community; Conversations; Log In ; Search for: Morning Huddle Agenda Outline. Having a well-defined meeting agenda for your morning huddle is of utmost importance as it sets the tone for the day and ensures that everyone starts off on …Front Office Rocks is the leading authority on virtual dental front office training. Through online video courses, live seminars, community and coaching we train dental professionals to become better at what they do. Follow us on Facebook. Subscribe on YouTube. Follow us on Instagram.Periodontal treatment involves a range of approaches tailored to the severity of gum issues. These include scaling and root planing for deep cleaning, surgeries like flap surgery and gum grafting for advanced cases, laser therapy, antibiotics, oral hygiene education, frequent maintenance visits, specialized medications, and even … Buy Now. $399.00. 1 year of access. Introduction to Dental. Welcome to Dental! Understanding Your Why. Providing Exceptional Customer Service. Roles and Responsibilities within a Dental Office. A Review of Dental Offices, Supplies, and Equipment. Throughout this course, we will explore proven strategies and best practices that will empower you to excel in presenting treatment plans. You will learn techniques for effective communication, …The “Patient Accounting Issues and Bill Collections” document is of significant importance to a dental office as it provides guidelines and procedures for addressing patient… Search for: Categories14. Recognizing success and rewards. When your team achieves a goal, no matter how big or small, make sure it is recognized.If you skip the reward goals are achieved, eventually the team will stop pushing to reach goals. 15. Create a great culture. The culture is the personality of your organization.Front Office Rocks | 481 followers on LinkedIn. Join us at Front Office Rocks, the leader in dental front office solutions and training! | After observing many, many dental teams, I’ve seen how busy most offices are.Onboarding refers to all of the various steps in providing orientation and on-the-job training to the new person during their first few days, weeks, and months in the office to ensure they get what they need to do their job well and be productive. There are hundreds of studies showing a direct correlation between the quality of a new …Front Office Rocks offers subscription-based online courses and resources to train and transform your dental office team. Learn from Laura Nelson, a dental industry expert, …3. Reactivate, Recruit, and Reach out. The schedule is going to become light in the next few months and knowing that, it is important that your office focuses on getting new patients in, getting inactive patients back, and reaches out to everyone that has outstanding treatment. This is not a time to sit back and wait for …Managers and leaders for the day to day operations of the dental officeSoftware Webinars and How To’s. View course details. Laura Nelson ·. Section of training specifically breaking down “how to’s” in Dentrix, Eaglesoft and other software that might help you in your dental practice. Front Office Rocks is the leading authority on virtual dental front office training. Through online video courses, live seminars, community and coaching we train dental professionals to become better at what they do. Front Office Rocks | 514 followers on LinkedIn. Join us at Front Office Rocks, the leader in dental front office solutions and training! | After observing many, many dental teams, I’ve seen how busy most offices are.Welcome to the Morning Huddle Video Series, a special section of Front Office Rocks designed to kickstart your team’s day with focus and unity. We’ve distilled our extensive content into bite-sized videos that are perfect for your morning huddles. These videos cover a range of topics, from best practices to team-building …Front Office Rocks offers premium dental front office training resources to dentists and their dental teams improving day-to-day operations and customer serv... Laura developed Front Office Rocks to be the ultimate web-based resource for all your training needs, but she also recognizes that some teams need additional support. This is where in-person coaching is helpful. If you are interested in our coaching program, please contact Christy Claywell at [email protected]. Front Office Rocks Document Library; Calendar; Community; Conversations; Log In ; Search for: Treatment Plan Follow Up Policy. This is an outline showing ideas of how to structure following up with patients regarding outstanding treatment. It’s not necessarily how you do it but the fact that you do it which is important.Laura Nelson, BS, MS, FAADOM is the founder and driving force behind Front Office Rocks, and the leading provider of on-demand virtual training and resources for dental practices. Related posts. Cycle of Customer Service Training Success. Learning to improve customer service is like learning to ride a bike.This document offers a detailed job description for the role of a financial coordinator in a dental office, highlighting the specific responsibilities, qualifications, and crucial skills required to effectively handle financial matters, insurance claims, and patient billing within the practice.Yes, Front Office Rocks trains the front office staff, but we are so much more. We bring teams together and synchronize the office to operate like a well oil...3. Reactivate, Recruit, and Reach out. The schedule is going to become light in the next few months and knowing that, it is important that your office focuses on getting new patients in, getting inactive patients back, and reaches out to everyone that has outstanding treatment. This is not a time to sit back and wait for …Front Office Rocks | 529 Follower:innen auf LinkedIn. Join us at Front Office Rocks, the leader in dental front office solutions and training! | After observing many, many dental teams, I’ve seen how busy most offices are. But are they effective? Are they really getting the job done? Front Office Rocks is the leading authority on virtual dental front office training. Through online video courses, live seminars, community and coaching we train dental professionals to become better at what they do. Front Office Rocks - Dental Front Office Training. Laura Hatch. 32 subscribers. Subscribed. 1. 464 views 9 years ago. Front Office Rocks offers premium …This document presents a detailed receptionist job description, including essential highlights that should be incorporated when posting the job advertisement to hire a receptionist, ensuring a comprehensive and informative representation of the role’s responsibilities, qualifications, and desired skills.Front Office Rocks Search for: Front Office Rocks Document Library; Calendar; Community; Conversations; Log In ; Search for: Insurance Coordinators. Public Group. Public Group. Active a day ago Community focused on insurance and all the fun stuff that goes along with that. Public Group. Employee Evaluation Template: A practical guide offering a structured outline and sample content for conducting thorough and well-rounded employee evaluations, facilitating meaningful feedback and performance discussions. Download. File Type: pdf. Categories: Employee Evaluations. Downloads: 109. My Groups (1:21) Click on green button called My Groups. When you click on my groups – the next page will load and it will show you the about, members and what membership you are in. You can edit information and rename your group, update banner and update your logo. Members – here you can see what type of members you have.Did you stop by the CareCredit booth today to get your copy of Step Away From The Drill signed by Laura, Dental Rockstars?Front Office Rocks | 481 followers on LinkedIn. Join us at Front Office Rocks, the leader in dental front office solutions and training! | After observing many, many dental teams, I’ve seen how busy most offices are.Front Office Rocks is the leading authority on virtual dental front office training. Through online video courses, live seminars, community and coaching we train dental professionals to become better at what they do. Follow us on Facebook. Subscribe on YouTube. Follow us on Instagram. Connect with us on LinkedIn. She emphasizes the importance of proper phrasing when offering appointments and not asking if the patient wants to schedule, but rather when they would like to schedule. Lastly, she reminds listeners that the practice is in control of the schedule and that team members should work to offer the appointments that align with the schedule policy ... Front Office Rocks Search for: Front Office Rocks Document Library; Calendar; Community; Conversations; Log In ; Search for: Billing and Statement Policy. Policy to outline the procedures for sending out statements, especially after insurance payments have been posted, in a manner that is both timely and organized.Front Office Rocks founder Laura Nelson, BS, MS, FAADOM, knows practice management because she’s lived it. She’s a Front Office Manager with direct knowledge of the day-to-day realities of creating a patient-centered culture that benefits your dental practice. Laura is a master at managing and empowering team members. Using her unique style ...595 views, 4 likes, 1 loves, 1 comments, 3 shares, Facebook Watch Videos from Front Office Rocks: Did you miss Laura Nelson and Dr. Wingfield's 5 Secrets to Closing Sales & Boosting Revenue featuring...Front Office Rocks | ผู้ติดตาม 481 คนบน LinkedIn Join us at Front Office Rocks, the leader in dental front office solutions and training! | After observing many, many dental teams, I’ve seen how busy most offices are. But are they effective? Are they really getting the job done?This document is a guide for an employee that is calling on outstanding insurance claims to get the status from the insurance company. This is a good guide for a new employee or if someone that has not called on insurance before is helping in the front office to make sure they know how to do it and what to expect.Front Office Rocks | 531 followers on LinkedIn. Join us at Front Office Rocks, the leader in dental front office solutions and training! | After observing many, many dental teams, I’ve seen how busy most offices are.Front Office Rocks is the leading authority on virtual dental front office training. Through online video courses, live seminars, community and coaching we train dental professionals to become better at what they do.Front Office Rocks Search for: Front Office Rocks Document Library; Calendar; Community; Conversations; Log In ; Search for: Morning Huddle Agenda Outline. Having a well-defined meeting agenda for your morning huddle is of utmost importance as it sets the tone for the day and ensures that everyone starts off on …Online dental team training is one of the most versitile ways to improve your practice and customer service culture for…. Dental Team Training, Office Manager Articles, Team Control. Front Office vs. Back Office: How to Unite Your Dental Team. Take a moment to put yourself in the following scenario.You wake up in the morning with a feeling of ...In this Show Gary interviews his friend Laura Hatch on Front Office Systems that are necessary for your practice to achieve full potential. In this interview, Gary and Laura discuss – the most important systems to have in place at the front desk, how to get started if you currently have no systems in place, how … She emphasizes the importance of proper phrasing when offering appointments and not asking if the patient wants to schedule, but rather when they would like to schedule. Lastly, she reminds listeners that the practice is in control of the schedule and that team members should work to offer the appointments that align with the schedule policy ... Front Office Rocks | 531 followers on LinkedIn. Join us at Front Office Rocks, the leader in dental front office solutions and training! | After observing many, many dental teams, I’ve seen how busy most offices are.We’re very excited to be working with you as a new member of Front Office Rocks! Take a moment to get familiar with your account, and then you can start adding your team members. Next, be on the lookout for emails coming to your inbox for the next 7 days to get you started on the right foot with our training.Segment 1: Handling Dental Office Cancellations. – Cancellations can be categorized into three areas: new patients, doctor/production appointments, and hygiene. – New patient cancellations may occur due to a lack of rapport-building and scheduling too far out. – Suggestions to improve new patient cancellations: enhance phone skills and ...Teeth numbers 17 – 32 are in the lower jaw, left to right. Teeth numbers 1, 16, 17, and 32 are your wisdom teeth. Primary Tooth Letters – These are the first teeth to erupt into the mouth. The primary dentition is comprised of 20 teeth. Often these teeth are referred to as deciduous teeth or baby teeth.Welcome to your new role in this great dental office. We are glad you joined the team. In order to train you on many aspects of the front office, we utilize a Front Office Training Website to show you videos that will train you on much of what you will need to know when it comes to a lot of what happens in a dental office on a daily basis ...This document presents a detailed receptionist job description, including essential highlights that should be incorporated when posting the job advertisement to hire a receptionist, ensuring a comprehensive and informative representation of the role’s responsibilities, qualifications, and desired skills. The attached document outlines valuable suggestions for daily duties, emphasizing the Treatment Coordinator’s pivotal role in educating patients about treatments, addressing queries, coordinating appointments, and collaborating with the dental team to provide comprehensive care. As the face of the practice, the Treatment Coordinator ... Welcome to the Morning Huddle Video Series, a special section of Front Office Rocks designed to kickstart your team’s day with focus and unity. We’ve distilled our extensive content into bite-sized videos that are perfect for your morning huddles. These videos cover a range of topics, from best practices to team-building …We’re very excited to be working with you as a new member of Front Office Rocks! Take a moment to get familiar with your account, and then you can start adding your team members. Next, be on the lookout for emails coming to your inbox for the next 7 days to get you started on the right foot with our training. Managers and leaders for the day to day operations of the dental office Please confirm you want to block this member. You will no longer be able to: See blocked member's posts Mention this member in posts Front Office Rocks, San Diego, CA. 12,174 likes · 77 talking about this · 18 were here. Front Office Rocks offers Dentists and Dental Teams a training...The “Patient Accounting Issues and Bill Collections” document is of significant importance to a dental office as it provides guidelines and procedures for addressing patient accounting concerns and managing bill collections.Loading member’s updates. Please wait. ... ...Front Office Rocks - Dental Front Office Training Videos. Laura Hatch. 32 subscribers. Subscribed. 2. Share. 1.9K views 9 years ago. Front Office Rocks …Mar 12, 2020 · Front Office Rocks is the leading authority on virtual dental front office training. Through online video courses, live seminars, community and coaching we train dental professionals to become better at what they do. Insurance Mastery (5H:25M) (5CE) – Front Office Rocks. View course details. Colleen- Dental Insurance Coach Huff ·. * Course available for individual purchase only. Not … Front Office Rocks is the leading authority on virtual dental front office training. Through online video courses, live seminars, community and coaching we train dental professionals to become better at what they do. Laura was recently featured on this episode of Teresa Duncan’s podcast, Nobody Told me That!, and we want to be sure you don’t miss it! In this podcast episode, Teresa and Laura focus on how to know what makes the ideal candidate, team building, and other resources to help the Doctor to understand …Front Office Rockstars. A place where all front office rockstars can chat, help, learn and grow in one place. 5 months, 2 weeks ago.This document offers a detailed job description for the role of a financial coordinator in a dental office, highlighting the specific responsibilities, qualifications, and crucial skills required to effectively handle financial matters, insurance claims, and patient billing within the practice.The first step on the path to fixing the problem with no shows and cancellations is to understand why it is happening, and then we can examine the detailed reasons behind a canceled or missed visit for each type of appointment. The overarching reason for the epidemic of cancellations and no–shows in dentistry is a purely psychological one.Front Office Rocks provides your employees with dental front office training videos that help to enhance your staff training, lower your overhead, lower your...Latest interview with Laura.March 22, 2024, 2:27 PM PDT. By Kat Tenbarge. NEW YORK CITY — More than a dozen parents assembled in front of Meta’s lower Manhattan office on Friday …This document presents a detailed receptionist job description, including essential highlights that should be incorporated when posting the job advertisement to hire a receptionist, ensuring a comprehensive and informative representation of the role’s responsibilities, qualifications, and desired skills. Floater Dental Assistant Job Duties. This document serves as a preliminary job duty outline for a versatile dental assistant who can seamlessly transition between the front and back of a dental office, providing support wherever needed to optimize daily production, and can be easily customized to suit the specific requirements of any dental ... Laura was recently featured on this episode of Teresa Duncan’s podcast, Nobody Told me That!, and we want to be sure you don’t miss it! In this podcast episode, Teresa and Laura focus on how to know what makes the ideal candidate, team building, and other resources to help the Doctor to understand …Learn from experts and coaches how to improve your skills and performance in the dental practice. Browse the course catalog and enroll in courses on insurance, marketing, …Details. Topic: Dual Insurance Training. Hosted By: Laura Nelson. Start: Tuesday, Aug 22, 2023 01:00 PM. Duration: 45 minutes. Current Timezone: America/New_York. Note: Countdown time is shown based on your local timezone. Please login to join this meeting.Dental Hygienist Skill Building (3H:44M) (4CE) Welcome to our comprehensive course on customer service-focused training for dental hygienists! As dental hygienists, your role extends far beyond “just cleaning teeth.”. You have the power to make a lasting impact on the minds of patients through exceptional patient care, …Front Office Rocks is the leading authority on virtual dental front office training. Through online video courses, live seminars, community and coaching we train dental professionals to become better at what they do. Follow us on Facebook. Subscribe on YouTube. Follow us on Instagram. Connect with us …The mantra all employees should remember is “Gossip to you will gossip about you.”. Don’t get involved, don’t let patients see it, and make sure your office culture does not allow it. 1. “No” or “Um.”. Everything that is said to patients should be confident, secure, and without saying “No” or starting with “Um….”.
When Laura isn’t filming for Front Office Rocks, writing articles or blogs, speaking at an event, or managing a busy dental practice, you can find her on Dentaltown or in her own “Ask Laura” forum, where she responds to dental team members’ questions and shares her experience and expertise as a dental office manager. Past …. Indoor skateparks near me
Front Office Rocks - Dental Front Office Training Videos. Laura Hatch. 32 subscribers. Subscribed. 2. Share. 1.9K views 9 years ago. Front Office Rocks …Front Office Rocks Document Library; Calendar; Community; Conversations; Log In ; Search for: Next Day Review Document. Effective patient care and operational efficiency are paramount in our dental practice. By reviewing patient appointments ahead of time, team members can ensure that all necessary information is up to date and accurate.March 22, 2024, 2:27 PM PDT. By Kat Tenbarge. NEW YORK CITY — More than a dozen parents assembled in front of Meta’s lower Manhattan office on Friday … Explaining Perio To A Patient. This document presents a range of ideas and approaches for effectively educating patients about periodontal concerns, offering valuable insights and strategies to enhance patient awareness, engagement, and compliance with periodontal care protocols. Download. File Type: pdf. Categories: Clinical Patient Care. Explore our expert articles, listen to our podcasts, stay up to date with news from Front Office Rocks and more. TOP PICKS FOR YOU Front Offfice Rocks Learning Center. January 30, 2023. Learning Center of Front Office Rocks. January 30, 2023. Load More. Learning Center of Front Office Rocks. January …Front Office Rocks offers Dentists and Dental Teams a training resource to help your office improve day-to-day operations and customer service. The website and training videos are specific to and will educate your front office on all areas that will help enhance your staff training, lower your overhead, lower your turnover and in … This document is a guide for an employee that is calling on outstanding insurance claims to get the status from the insurance company. This is a good guide for a new employee or if someone that has not called on insurance before is helping in the front office to make sure they know how to do it and what to expect. Floater Dental Assistant Job Duties. This document serves as a preliminary job duty outline for a versatile dental assistant who can seamlessly transition between the front and back of a dental office, providing support wherever needed to optimize daily production, and can be easily customized to suit the specific requirements of any dental ... Front Office Rocks is the leading authority on virtual dental front office training. Through online video courses, live seminars, community and coaching we train dental professionals to become better at what they do. Wilmington native Bill Levy, a 1989 graduate of Brandywine High School, rejoined the Blue Rocks Front Office in May of 2021. Levy originally got his start in professional sports as a summer intern ...We’re so excited to announce that a monthly membership of Front Office Rocks now includes a new section of our library that focuses exclusively on growing yo... Whether you have a new employee or you are looking to improve your team, Front Office Rocks is the ultimate online resource. Affordable For less than $5 a day, your entire team will have the support they need to convert more leads, close more treatment cases, and reduce your cancellations and no-shows. The mantra all employees should remember is “Gossip to you will gossip about you.”. Don’t get involved, don’t let patients see it, and make sure your office culture does not allow it. 1. “No” or “Um.”. Everything that is said to patients should be confident, secure, and without saying “No” or starting with “Um….”.At Front Office Rocks, we have an entire suite of videos on how to answer the new patient phone call, how to provide customer service over the phone, and how to get new callers scheduled. We recently started a coach-led program focused on phone training because that’s how important this training is to the success of your dental …Welcome to Front Office Rocks, the hub for dental practice solutions created by Laura, a veteran in the dental industry and the founder of an esteemed online dental training company. Our channel ...Please confirm you want to block this member. You will no longer be able to: See blocked member's posts Mention this member in postsWelcome to the Morning Huddle Video Series, a special section of Front Office Rocks designed to kickstart your team’s day with focus and unity. We’ve distilled our extensive content into bite-sized videos that are perfect for your morning huddles. These videos cover a range of topics, from best practices to team-building …The attached document outlines valuable suggestions for daily duties, emphasizing the Treatment Coordinator’s pivotal role in educating patients about treatments, addressing queries, coordinating appointments, and collaborating with the dental team to provide comprehensive care. As the face of the practice, the Treatment …Welcome to the Morning Huddle Video Series, a special section of Front Office Rocks designed to kickstart your team’s day with focus and unity. We’ve distilled our extensive content into bite-sized videos that are perfect for your morning huddles. These videos cover a range of topics, from best practices to team-building …Front Office Rocks is a website that offers articles, podcasts, and training on various aspects of dental practice management, such as collections, customer service, ….